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Table Of Contents
B. DETAILS OF RESPONSIBLE PARTY
3. Guide On How To Use Paia
Name Of Private Body:
Baker Street Associates (Cape Town) Pty Ltd
(Reg. No. 1996/002055/07)
Designated Information Officer:
Dylan Pelton
Designated Compliance Officer:
Adalaide Ross
Email Address Of Information Officer:
dylan@baker-street.co.za
Email Address Of Compliance Officer
adalaide@baker-street.co.za
1st floor, block b, the boulevard office park, searle
street, cape town, 7925
Street Address:
021 461 1660
Telephone Number:
PAIA
POPIA
South African Human Rights Commission
Promotion Of Access To Information Act
Unit Research And Documentation
Department
Information Regulator
Private Bag 2700
Houghton Johannesburg 2041
Telephone: +27 11 887 3600
Email:
paia@sahrc.org.za
Physical Address:
Jd House
27 Stiemens Street Braamfontein,
Johannesburg 2001
Postal Address:
P.O Box 31533
Braamfontein Johannesburg 2017
Email:
Complaints:
General Enquiries:
complaints.ir@justice.gov.za
inforeg@justice.gov.za
4. Records Held By Baker Street
4.2. Records which are freely available (section 51(1)(c) of PAIA)
4.2.1. The following records are automatically available to the general public and need not be requested in accordance
with the procedure outlined in this Manual:
1. Introduction
1.1. Baker Street Properties was formed in 1996. Baker Street Properties’ main business is to provide a commercial
property broking, management and investment advisory service to the property community in Cape Town the
Western Cape of South Africa. This activity involves the leasing and selling of commercial properties.
1.2. As part of its operations and services, Baker Street holds certain records (information and documents), including
personal information. The Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of
Personal Information Act 4 of 2013 (“POPIA”) provide for certain records and/or information to be accessed
where certain circumstances are met and in accordance with certain procedures and at prescribed fees, giving
effect to the right of access to information in terms of the Constitution of the Republic of South Africa.
1.3. This PAIA and POPIA Manual (“the Manual”) (which includes all annexures and amendments thereto as made
available by Baker Street from time to time) has been prepared in accordance with section 51 of PAIA as read with
POPIA. It provides an overview of the records (information and documents) held by Baker Street and details of how
such records may be accessed, including in relation to giving effect to the rights granted under POPIA terms of
which a data subject may access its personal information, object to processing and request the correction of any of
its personal information held by Baker Street.
1.4. Baker Street may amend this manual from time to time. It is available and accessible at https://www.baker-
street.co.za/ or on request to Baker Street’ designated Information Officer (being the person duly authorised by the
head of Baker Street and appointed by Baker Street to act in this capacity).
1.5. Baker Street has appointed an Information Officer in accordance with POPIA. In addition to its obligations
prescribed under POPIA, the designated Information Officer is also responsible for assessing any requests to Baker
Street for access to information in terms of PAIA as well as to oversee any other obligations which Baker Street may
have under PAIA. The Information Officer may appoint Deputy Information Officers to assist it in the fulfilment of its
obligations.
2. Baker Street Details
(Information to be provided in terms of section 51(1)(a) of PAIA)
3.1. The South African Human Rights Commission (SAHRC) has issued a guide on how to use the Act (as prescribed by
section 10 of PAIA) and is available on the SAHRC website (www.sahrc.org.za). This Manual complies with the
requirements of the guide (defined below) and recognises that the Information Regulator established under POPIA
will be responsible for regulating compliance with PAIA, POPIA and their regulations.
3.2. See contact details below:
4.2.1.1. Brochures;
4.2.1.2. Information Available On Baker Street’s Website.
4.3. Records held by Baker Street in terms of other legislation (section 51(1)(d) of PAIA)
4.3.1. Baker Street Retains A Number Of Records In Accordance With Legislation Which Applies To It, Including
But Not Limited To –
Basic Conditions Of Employment Act, No. 75 Of 1997;
Companies Act, No. 71 Of 2008;
Compensation For Occupational Injuries And Diseases Act, No. 130 Of 1993;
Consumer Protection Act, No. 68 Of 2008;
Copyright Act, No. 98 Of 1978;
Electronic Communications And Transactions Act, No. 25 Of 2002;
Employment Equity Act, No. 55 Of 1998;
Financial Intelligence Centre Act, No. 38 Of 2001;
Income Tax Act, No. 58 Of 1962;
Labour Relations Act, No. 66 Of 1995;
Medical Schemes Act, No. 131 Of 1998;
National Credit Act, No. 34 Of 2005;
Occupational Health And Safety Act, No. 85 Of 1993;
Pension Funds Act, No. 24 Of 1956;
Protection Of Personal Information Act, No.4 Of 2013;
Private Security Industry Regulatory Act, No 56 Of 2001
Regulation Of Interception Of Communications And Provision Of Communication Related Information Act,
No. 70 Of 2002;
Skills Development Act, No. 97 Of 1998;
Skills Development Levies Act, No. 9 Of 1999;
Unemployment Insurance Act, No. 63 Of 2001;
Value Added Tax Act, No. 89 Of 1991.
4.3.2. Where any information contained in any records retained by Baker Street in terms of the above legislation is
of a public nature, such records may be available for inspection without a person having to request access
thereto in terms of PAIA.
4.4. Records held by Baker Street (section 51(1)(e) of PAIA)
The records held by Baker Street include but are not necessarily limited to -
4.4.1. Human Resources
4.4.1.1 . Employee information including personal information, employment history and health records that Baker
Street may hold from time to time.
4.4.1.2 . Disciplinary records
4.4.1.3. Employment equity plan
4.4.1.4. Records of pension and provident funds
4.4.1.5 . Training and development information.
4.4.1.6 . General files containing information on employee benefits and employee recruitment and selection
information.
4.4.1.7 . List of employees
4.4.1.8. Employment contracts
4.4.1.9 . Tax records
4.4.1.10. Training records
4.4.1.11. Payroll
4.4.1.12. Applicable internal policies and procedures
4.4.2. Client Related Records
4.4.2.1. Fica Records
4.4.2.2. Correspondence
4.4.3. Property
4.4.3.1. Lease Agreements
4.4.3.2. Insurance Records
4.4.3.3 . Asset Register
4.4.4. Operations
4.4.4.1. Function Records And Related Costings
4.4.4.2 . Stock Sheets
4.4.4.3. List Of Suppliers
4.4.4.4 . Supplier Agreements
4.4.5. Information Technology
4.4.5.1. Licence Agreements
4.4.5.2. Records Relating To Systems
4.4.5.3. Domain Information
4.4.5.4. Usage Statistics
4.4.5.5. Equipment Details
4.4.5.6. Costings Of Hardware And Software.
4.4.6. Company Information
4.4.6.1. Baker Street Secretarial Records
4.4.6.2 . Incorporation Documents, Including Memorandum And Articles Of Association
4.4.7. Finance/Accounts Department
4.4.7.1. Accounting Records
4.4.7.2 . Annual Financial Statements
4.4.7.3. Tax Returns
4.4.7.4. Creditors And Debtors
4.4.7.5. Invoices
4.4.7.6. Salary Information
4.4.7.7. Banking Records
4.4.7.8 . Bank Account Details
4.4.7.9. Fixed Assets Register
4.4.7.10. Audit Reports
4.4.7.11. Fidelity Fund Certificates
4.4.8. Marketing Department
4.4.8.1. Baker Street Brochures And Publications
4.4.8.2. Documents Relating To Public Relations Events
4.4.8.3. Baker Street Media Releases
5. PROCESS FOR REQUESTS TO INFORMATION
5.1. Any requests for access to records of Baker Street are subject to PAIA and, in respect of personal information,
POPIA.
5.2. In terms of PAIA, a request for access is to be made on the prescribed form accessible at https://www.justice.gov.za/
forms/paia/J752_paia_Form%20C.pdf with a copy being set out in Annexure A to this Manual The request is to be
made to the Information Officer addressed to the contact details set out above (section 53(1) of PAIA).
5.3. The requester must provide sufficient detail on the form to enable the Information Officer to identify the record and
the requester. The requester should also indicate which form of access is required and specify a postal address, fax
number in the Republic or email address. The requester should also indicate if, in addition to a written reply, any
other manner is to be used to inform the requester and state the necessary particulars to be so informed (section
53(2)(a) and (b) and (c) and (e) of PAIA).
5.4. The requester must identify the right that is sought to be exercised or protected and provide an explanation of why
the requested record is required for the exercise or protection of that right (section 53(2)(d) of PAIA).
5.5. In circumstances where the request for access is being made on behalf of another person, the requestor is obliged
to prove the capacity in which the request is being made, with any submissions in support thereof being subject to
the satisfaction of Baker Street (section 53(2)(f) of PAIA). Section 71 of the PAIA makes provision for a request for
information or records about a third party. In considering such a request, Baker Street will adhere to the provisions of
sections 71 to 74 of the Act. The requestor is to note the provisions of Chapter 5 of Part 3 of PAIA in terms of which
Baker Street is obliged, in certain circumstances, to advise third parties of requests lodged in respect of information
applicable to or concerning such third parties. In addition, the provisions of Chapter 2 of Part 4 of PAIA entitle third
parties to dispute the decisions of Baker Street by referring the matter to the High Court.
5.6. The Information Officer will decide on whether or not to grant the request as soon as is reasonably possible (but in
any event within thirty days of the request having been submitted) and notify the requester accordingly.
5.7. The Information Officer may decide to extend the period of thirty days for another period of not more than thirty
days if -
5.7.1. the request is for a large number of records;
5.7.2. the search for the records is to be conducted at premises not situated in the same town or city as the head office
of Baker Street;
5.7.3. consultation among divisions or departments; as the case may be, of Baker Street is required;
5.7.4. the requester consents to such an extension in writing; and
5.7.5. the parties agree in any other manner to such an extension.
Should Baker Street require an extension of time, the requester shall be informed in the manner stipulated in the
prescribed form of the reasons for the extension.
5.8. If the Information Officer fails to respond (or extend the period within which the respond) within thirty days after a
request has been received, it will, in terms of PAIA, be deemed to have refused the request (section 58 read
together with section 56(1) of PAIA).
5.9. Where access is granted -
5.9.1. the Information Officer will advise the requester of -
5.9.1.1. The access fee to be paid for the information (in accordance with paragraph 5.10.3 of this Manual
below) prior to Baker Street being able to process the request and grant the access (section 54(1) of
PAIA);
5.9.1.2. The format in which access will be given; and
5.9.1.3. The fact that the requester may lodge an appeal with a court of competent jurisdiction against the
access fee charged or the format in which access is to be granted (section 56(2) of PAIA); and
5.9.2. Access To The Record Requested Will Be Given As Soon As Reasonably Possible.
5.10. The Following Access And Reproduction Fees Apply:
5.10.1. The request fee payable by a requester, other than a personal requester (being a requester who
seeks access to a record containing personal information about that requester) is R50,00. The requester
may lodge an application to the court against the tender or payment of the request fee (section 54(3)(b)
of PAIA); and
5.10.2. Where the Information Officer is of the opinion that the number of hours required to search, reproduce
and/or prepare the information requested will exceed 6 hours, it may require that a deposit be paid,
calculated in accordance with PAIA.
5.10.3. Access And Reproduction Fees Respectively:
For Every Photocopy Of An A4 Size Page Or Part Thereof
R 1.10
For Every Printed Copy Of An A4 Size Page Or Part Thereof
R 0.75
For A Copy Of A Compact Disc
R 70.00
For A Transcript Of Visual Images For An A4 Size Page Or Part Thereof
R 40.00
For A Copy Of Visual Images
For A Transcript Of An Audio Record, For An A4 Size Page Or Part Thereof
For A Copy Of An Audio Record
R 60.00
R 20.00
R 30.00
5.11. If the request for access is refused, the Information Officer shall advise the requester in writing of the refusal,
including adequate reasons for the refusal and that the requester may lodge an appeal with a court of competent
jurisdiction against the refusal of the request (section 56(3) of PAIA).
5.12. Upon the refusal by the Information Officer, any deposit paid by the requester will be refunded.
5.13. The requester may lodge an appeal with a court of competent jurisdiction against any process set out in this
paragraph 5.
6. Records Not Found
6.2. If a record cannot be found or if the records do not exist, the Information Officer shall notify the requester (providing
full details of steps taken to find the record or determine its existence) that it is not possible to give access to the
requested record.
6.3. If the record in question should later be found, the requester shall be given access to the record unless access is
refused by Baker Street.
7. Refusal Of Access
7.2. Baker Street may refuse to grant access on certain grounds, including the following (Part 3, Chapter 4 of the PAIA):
7.2.1. that the record constitutes privileged information for the purposes of legal proceedings or is subject
to professional privilege;
7.2.2. to protect the commercial information or the confidential information of a third party or Baker Street;
7.2.3. that it is necessary to protect the safety of individuals or property;
7.2.4. that it is necessary to protect the research information of a third party or Baker Street; and
7.2.5. that granting access would result in the unreasonable disclosure of personal information about a third party.
8. Protection Of Personal Information
8.1. Introduction
8.1.1. Chapter 3 of POPIA provides for the minimum conditions for lawful “processing” of “personal information” by a
“responsible party” (as such terms are defined under POPIA). These conditions may not be derogated from unless
specific exclusions apply as outlined in POPIA.
8.1.2. Baker Street requires personal information relating to both natural and legal persons in order to carry out its
business and organisational functions. The manner in which this information is processed and the purpose for
which it is processed is determined by Baker Street. Accordingly, Baker Street is a responsible party for the
purposes of POPIA and will ensure that the personal information of a “data subject” (as defined in POPIA),
amongst other things as prescribed by POPIA:
8.1.2.1. is processed lawfully, fairly and transparently. This includes the provision of appropriate information to data
subjects when their data is collected by Baker Street, in the form of privacy or data collection notices.
Baker Street must also have a legal basis (for example, but not limited to, consent) to process personal
information;
8.1.2.2. is processed only for the purposes for which it was collected;
8.1.2.3. will not be processed for a secondary purpose unless that processing is compatible with the original
purpose;
8.1.2.4 . is adequate, relevant and not excessive for the purposes for which it was collected;
8.1.2.5 . is accurate and kept up to date;
8.1.2.6 . will not be kept for longer than necessary;
8.1.2.7 . is processed in accordance with integrity and confidentiality principles – this includes physical and
organisational measures to ensure that personal Information, in both physical and electronic form, is
subject to an appropriate level of security when stored, used and communicated by Baker Street, in order
to protect against access and acquisition by unauthorised persons and accidental loss, destruction or
damage;
8.1.2.8. is processed in accordance with the rights of data subjects, where applicable.
8.2. Data Subject Rights
8.2.1. Data Subjects have the right to:
8.2.1.1 . be notified that their personal information is being collected by Baker Street. The data subject also has
the right to be notified in the event of a data breach;
8.2.1.2 . know whether Baker Street holds personal information about them and to access that information. Any
request for information must be handled in accordance with the provisions of this PAIA Manual;
8.2.1.3 . request the correction or deletion of inaccurate, irrelevant, excessive, out of date, incomplete, misleading
or unlawfully obtained personal information;
8.2.1.4. object to Baker Street’ use of their personal information and request the deletion of such personal
information (deletion would be subject to Baker Street’ record keeping requirements);
8.2.1.5. object to the processing of personal information for purposes of direct marketing by means of unsolicited
electronic communications; and
8.2.1.6 . complain to the Information Regulator regarding an alleged infringement of any of the rights protected
under POPIA and to institute civil proceedings regarding the alleged non-compliance with the protection
of his, her or its personal information.
8.3. Purpose of the Processing of Personal Information by Baker Street
As noted above, personal information held by Baker Street can only be processed for a specific purpose. The
purpose for which Baker Street processes or will process personal information is set out in section of A of
Annexure B to this Manual, provided however that this is not an exhaustive list.
8.4. Categories of Data Subjects and Personal Information relating thereto
In terms of section 1 of POPIA, a data subject may either be a natural or a juristic person. The various
categories of Data Subjects that Baker Street processes personal information in respect of and the types of
personal information relating thereto includes but is not limited to those detailed in section B of Annexure B to
this Manual.
8.5. Sharing of Personal Information
Baker Street may share a data subject’s Personal Information in accordance with section C of Annexure B to
this Manual.
8.6. Cross-border flows of Personal Information
8.6.1. Section 72 of POPIA provides that Personal Information may only be transferred out of the Republic of South
Africa if the:
8.6.1.1 . recipient country can offer such data an “adequate level” of protection. This means that its data privacy
laws must be substantially similar to the Conditions for Lawful Processing as contained in POPIA; or
8.6.1.2. data subjects’ consent to the transfer of their personal information; or
8.6.1.3 . transfer is necessary for the performance of a contractual obligation between the data subject and the
responsible party; or
8.6.1.4 . transfer is necessary for the performance of a contractual obligation between the responsible party and a
third party, in the interests of the data subject; or
8.6.1.5 . the transfer is for the benefit of the data subject, and it is not reasonably practicable to obtain the consent
of the data subject, and if it were, the data subject, would in all likelihood provide such consent.
8.6.2. Planned cross-border transfers of personal information and the justifications therefore includes but is not limited to
those detailed in section D of Annexure B to this Manual.
8.7. Description of information security measures to be implemented by Baker Street
Section E of Annexure B to this Manual sets out the types of security measures to be implemented by Baker Street in
order to ensure that personal information is respected and protected. This is not an exhaustive list and is subject to
change. A preliminary assessment of the suitability of the information security measures implemented or to be
implemented by Baker Street may be conducted in order to ensure that the personal information that is processed
by Baker Street is safeguarded and processed in accordance with the Conditions for Lawful Processing under POPIA.
8.8. Objection to the Processing of Personal Information by a Data Subject
Section 11(3) of POPIA and regulation 2 of the POPIA Regulations provides that a Data Subject may, at any time
object to the processing of his/her/its personal information in the prescribed form attached to this manual as
Annexure C subject to exceptions contained in POPIA.
8.9. Request for correction or deletion of Personal Information
Section 24 of POPIA and regulation 3 of the POPIA Regulations provides that a data subject may request for their
personal information to be corrected/deleted in the prescribed form attached as Annexure D.
REQUEST FOR ACCESS TO RECORD OF PRIVATE BODY
(Section 53(1) of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
[Regulation 10]
Annexure A
Particulars of private body
A.
The Head:
Particulars of person requesting access to the record
B.
Full names and surname:
(a) The particulars of the person who requests access to the record must be given below.
(b) The address and/or fax number in the Republic to which the information is to be sent must be given.
(c) Proof of the capacity in which the request is made, if applicable, must be attached.
Identity number:
Postal address:
Fax number:
Telephone number:
E-mail address:
Capacity in which request is made, when made on behalf of another person:
Particulars of person on whose behalf request is made
This section must be completed ONLY if a request for information is made on behalf of another
person.
C.
Full names and surname:
Identity number:
Particulars of record
D.
Description of record or relevant part of the record:
(a) Provide full particulars of the record to which access is requested, including the reference number if
that is known to you, to enable the record to be located.
(b) If the provided space is inadequate, please continue on a separate folio and attach it to this form.
The requester must sign all the additional folios.
Reference number, if available:
Any further particulars of record:
Fees
E.
Reason for exemption from payment of fees:
(a) A request for access to a record, other than a record containing personal information about yourself,
will be processed only after a request fee has been paid.
(b) You will be notified of the amount required to be paid as the request fee.
(c) The fee payable for access to a record depends on the form in which access is required and the
reasonable time required to search for and prepare a record.
(d) If you qualify for exemption of the payment of any fee, please state the reason for exemption.
Form of access to record
F.
If you are prevented by a disability to read, view or listen to the record in the form of access provided
for in 1 to 4 hereunder, state your disability and indicate in which form the record is required.
Disability: Mark the appropriate box with an X
NOTES:
(a) Compliance with your request in the specified form may depend on the form in which the
record is available.
(b) Access in the form requested may be refused in certain circumstances. In such a case you will be
informed if access will be granted in another form.
(c) The fee payable for access for the record, if any, will be determined partly by the form in which
access is requested.
1. If the record is in written or printed form:
2. If record consists of visual images
(this includes photographs, slides, video recordings, computer-generated images, sketches, etc)
3. If record consists of recorded words or information which can be reproduced in sound:
4. If record is held on computer or in an electronic or machine-readable form:
copy of record*
inspection of record
view the images
copy of the images
transcription of the images*
listen to the
soundtrack/audio
cassette
transcription of soundtrack*, written or printed document
printed copy of
record*
printed copy of
information derived
copy in computer readable
form* (stiffy or compact disc)
Particulars of right to be exercised or protected
G.
If the provided space is inadequate, please continue on a separate folio and attach it to this form. The
requester must sign all the additional folios.
1. Indicate which right is to be exercised or protected:
2. Explain why the record requested is required for the exercise or protection of the aforementioned
right:
Notice of decision regarding request for access
H.
How would you prefer to be informed of the decision regarding your request for access to the
You will be notified in writing whether your request has been approved/denied. If you wish to be informed
in another manner, please specify the manner and provide the necessary particulars to enable compliance
with your request.
Signed at:
Day:
Month:
Year:
Signature of requester / person on whose behalf request is made:
Annexure B
Purpose of processing:
A.
The purposes for which Baker Street processes personal information includes but is not limited to:
(
a) rendering of services to our clients;
(b) employee administration;
(c) transacting with our suppliers and third party service providers;
(d) maintaining records;
(e) recruitment;
(f) general administration;
(g) financial requirements;
(h) compliance with legal and regulatory requirements; and
(i) facilities management.
Categories of data subjects and associated personal information
B.
Data Subject
Personal Information processed
ID number, contact details, physical and postal address, date of birth, age,
marital status, race, employment history, criminal/background checks,
fingerprints, CVs, education history, banking details, income tax reference
number, remuneration and benefit information (including medical aid, pension/
provident fund information), details related to employee performance,
disciplinary procedures, employee disability information, employee pension
and provident fund information, employee contracts, employee performance
records, payroll records, electronic access records, physical access records,
CCTV records, health and safety records, training records, employment history,
time and attendance records.
Employees
Clients
Natural persons: ID number, information required for FICA compliance, contact
details, physical and postal address.
Legal persons: Entity name, registration number, VAT number, contact details
for representative persons, FICA documentation
Entity name, registration number, income tax number, tax information, contact
details for representative persons, FICA documentation, BBB-EE certificates,
invoices, agreements
Suppliers and
service providers
Name, surname, ID numbers, other information as required for reporting
purposes
Directors and
shareholders
Name, surname, address, contact details, email address, telephone number,
details of qualifications, skills, experience and employment history, current
remuneration
Job applicants
Name, email address, company name, job title and telephone number
Website visitors
Physical access records, electronic access records and CCTV records
Visitors
Sharing of personal information
C.
Baker Street may share personal information with:
(a) other companies forming part of Baker Street’ group of companies located outside of South Africa;
(b) service providers who perform services on behalf of Baker Street; and
(c) third party suppliers.
Cross border transfers of personal information
D.
Baker Street may from time to time need to transfer personal information to its group companies, service
providers and other third parties located in a country outside of South Africa, including for the purposes of
rendering services to clients or for Baker Street administration purposes (including employee
administration).
Where personal information is transferred outside of South Africa, Baker Street will take steps to ensure that
such transfer is subject to laws, binding corporate rules or binding agreements that provide an adequate
level of protection and uphold principles for reasonable and lawful processing of personal information in
Information Security Measures
E.
Baker Street implements and maintains reasonable technical and organizational measures to protect
personal information, including by way of the implementation of policies, procedures and controls aimed at
preventing any unauthorised access to, loss or destruction of personal information. Baker Street has a wide
range of security measures designed to mitigate data security breaches, accidental loss or destruction of, or
damage to, personal information. These include the storage of personal information relating to clients
and employees in locked cabinets within the Baker Street offices; IT systems such as encryption
software, password protection software. Restricted access, levels of authority, and separation of duties are
in place for dealing with all personal information.
Baker Street has and will continue to take steps to ensure that third party providers who process personal
information on behalf of Baker Street apply appropriate safeguards in compliance with POPIA.
Annexure C
OBJECTION TO THE PROCESSING OF PERSONAL INFORMATION IN TERMS OF SECTION
11(3) OF POPIA BY A DATA SUBJECT
REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
Note:
1. Affidavits or other documentary evidence as applicable in support of the objection may be attached.
2. If the space provided for in this Form is inadequate, submit information as an annexure to this Form
and
sign each page.
3. Complete as is applicable.
Name(s) and surname/
registered name
Residential, postal or
business address
Contact number(s)
Fax number/email
address
A. DETAILS OF DATA SUBJECT
Unique identifier /
Identity Number
Residential, postal or
business address
Contact number(s)
Fax number/email
address
Name(s) and surname/
registered name
C. REASONS FOR OBJECTION IN TERMS OF SECTION 11(1)(D) TO (F) (Please provide detailed
reasons for the objection)
Signed at:
Day:
Month:
Year:
Signature of requester / person on whose behalf request is made:
B. DETAILS OF RESPONSIBLE PARTY
Annexure D
REQUEST FOR CORRECTION OR DELETION OF PERSONAL INFORMATION OR DESTROYING OR
DELETION OF RECORD OF PERSONAL INFORMATION IN TERMS OF SECTION 24(1) OF POPIA
Regulations relating to the protection of Personal Information, 2018
Note:
1. Affidavits or other documentary evidence as applicable in support of the request may be attached.
2. If the space provided for in this Form is inadequate, submit information as an Annexure to this Form
and sign each page.
3. Complete as is applicable.
Name(s) and
surname/ registered
name
Residential, postal
or business
address
Contact number(s)
Fax number/email
address
A. DETAILS OF DATA SUBJECT
Unique identifier /
Identity Number
Residential, postal
or business
address
Contact number(s)
Fax number/email
address
Name(s) and
surname/
registered name
C. Reasons for objection in terms of Section 11(1)(d) to (f) (Please provide details reasons for the
objection
D. Reasons for correction or deletion of the Personal Information about the Data Subject in
terms of Section 24(1)(a) which is in possession or under the control of the Responsible
Party; and or reasons for destruction or deletion of a record of Personal Information about
the Data Subject in terms of Section 24(1)(b) which the Responsible Party is no longer
authorised to retain (please provide detailed reasons for the request)
1. Introduction
2. Baker Street Details
3. Guide On How To Use Paia
4. Records Held By Baker Street
5. Process For Requests To Information
6. Records Not Found
7. Refusal Of Access
8. Protection Of Personal Information
MANUAL IN TERMS OF SECTION 14 OF THE
PROMOTION OF ACCESS TO INFORMATION ACT, 2000
(ACT No. 2 OF 2000) AND SECTION 17 OF THE
PROTECTION OF PERSONAL INFORMATION ACT, 2013
(ACT NO. 4 OF 2013)
PAIA & POPIA Manual
Tel +27 (0) 21 461 1660
1st Floor Block B, The Boulevard, Searle Street,
Cape Town, South-Africa, 7925
www.baker-street.co.za
